Everything you need to deploy, configure, and maintain GWS Backup.
Welcome to GWS Backup Support. This documentation will guide you through setting up your backup server and connecting your first Google Workspace client.
If you have questions about API limits, backup speeds, or "Stopped" statuses, please review our Frequently Asked Questions.
GWS Backup is designed to be incredibly lightweight and efficient. Because we use Differential SQLite Tracing instead of bulky database engines, you do not need an expensive dedicated server.
GWS Backup can be deployed across multiple operating systems. Choose your environment below.
Deploying to a Linux server is our recommended approach for 24/7 reliability and minimal overhead. GWS Backup is tested heavily on Ubuntu/Debian.
GWS Backup runs as a background service on Windows Server 2019/2022. The installation is fully automated via our MSI package.
While MacOS is typically used for development or testing, GWS Backup is fully supported natively on Apple Silicon (M1/M2/M3) and Intel chips.
Navigate to the Client Management tab. Enter the client's contact details and authenticate via OAuth to their Google Workspace. Ensure you have Super Admin privileges to authorize the backup scopes.
In Settings, define where the data will land. You can input your AWS S3 bucket credentials, Google Cloud Storage keys, or a local network mount. All credentials are AES-256 encrypted at rest.
Use the Scheduler to define how often backups occur. If you set it to run multiple times a day, the differential engine ensures only new files are transferred. In the Data Retention tab, define how long deleted items are kept in your storage before being purged.
If a client requests proof of backup, use the Global Reporting tool to generate a PDF. If you need to recover a specific file, use the Investigations tab to deep-search the indexed backups without having to download the entire archive.