This guide covers cPanel and Linux servers. Running it somewhere else? There is a Docker install guide and a Windows install guide — both are shorter, and none of the steps below apply to either.

Before you start

You'll need four things:

The app itself needs roughly 100 MB of disk and about 50 MB of RAM per client workspace. Your actual backup data is stored in your destination (Google Drive, S3, Azure or local disk) — not on the web server.

Security first: where to install

Never install GWS Backup inside public_html.

The application folder contains your encrypted credentials database and encryption keys. Those must never be web-accessible.

/home/youruser/gwsbackup  ✓ correct
/home/youruser/public_html/backup  ✗ never

Use a random subdomain name.

Give the installation an unguessable address — vault‑k7x93q.yourdomain.com rather than backup.yourdomain.com — and don't link to it from anywhere public.

Always use HTTPS. Run AutoSSL on the new subdomain before your first login so your admin password never travels in plain text.

Firewall and network access

On shared cPanel hosting there is nothing here for you to do — your host runs the firewall and its defaults already allow what the application needs. This section is for a VPS or a dedicated server, where the rules are yours.

Inbound: 443 to the web server, and nothing else.

Node listens on a local port — 3000 by default — and must only be reachable through your web server, never directly from the internet.

Outbound needs Google’s APIs, our licence server, whichever storage destination you have configured — and, up to v0.9613 only, SSH out to any Linux server you protect (Linux server backup was retired in v0.9700). The full list, with the reason for each entry, is on the requirements page.

If you filter outbound traffic by hostname, allow googleusercontent.com as well as googleapis.com — Drive serves the actual file content from there.

Fresh installation

1Create the random subdomain

In cPanel → Domains → Create a New Domain (or Subdomains):

Then open SSL/TLS Status and run AutoSSL so the subdomain gets a certificate.

2Register the Node.js application

cPanel ships one of two tools for this — use whichever yours has. The settings are the same either way.

Route A — “Setup Node.js App” (CloudLinux Node.js Selector).
cPanel → Software → Setup Node.js App → Create Application.
Route B — “Application Manager” (cPanel’s own, on EasyApache servers).
cPanel → Software → Application Manager → Register Application. Check the system Node is 22.5 or newer before you go further (see the troubleshooting note at the foot of this page).

Whichever screen you are on, the values are:

Create or register the application, then stop it for now — there is nothing to run until the files are in place.

3Upload the application files

In File Manager, open the application root folder (e.g. /home/youruser/gwsbackup) and upload the -app.zip and -installer.php from your download. Then open the cPanel Terminal (or SSH) and run:

cd ~/gwsbackup
php gwsbackup-cpanel-0.9701-installer.php

Use whichever version you downloaded. The wizard extracts the application and cleans up after itself. No terminal access? Use File Manager's Extract on the -app.zip instead, then delete the zip manually.

4Set the application URL variable

Back in Setup Node.js App (Route A) or Application Manager (Route B), add an environment variable so sign-in and Google callbacks return to the right address:

NEXTAUTH_URL = https://vault-k7x93q.yourdomain.com

(your real subdomain, including https://).

5Start the app

Start the application. On first boot it generates its own keys and writes a complete .env in the app folder, including the ENCRYPTION_KEY that protects every credential it will ever store. Back that file up before you go any further. Your recovery key is generated later, inside the app, and shown to you on screen — nothing writes it to the server.

6First-run setup & licence activation

Visit https://your-random-subdomain/ in a browser:

  1. Create your administrator account on the setup screen, and save the recovery key it shows you — it is displayed once, and it's the only way back in if you forget your password.
  2. You'll then be asked for your licence key. Paste the key we emailed you — no key yet? Request one now; the app will wait on the activation screen until it arrives. The software stays locked until a valid key is activated.
  3. Follow the in-app Connection Wizard to link your first Google Workspace — it walks you through the service account and gives you the exact permission scopes to paste into your Google Admin console.

That's it — set your backup schedule and destination in Settings and you're protected.

After installing: three belt-and-braces settings

There should not be any memory issues — these are precautions, not fixes. Five minutes now buys you an installation that looks after itself.

Cap the app’s memory

In Setup Node.js App or Application Manager, add an environment variable alongside NEXTAUTH_URL:

NODE_OPTIONS = --max-old-space-size=2048

That caps Node’s heap at 2 GB — use 1024 on a small VPS. Restart the app after adding it.

Give the server swap (VPS and dedicated only)

Check with free -h. If the swap line reads zero, add a swap file:

sudo fallocate -l 2G /swapfile
sudo chmod 600 /swapfile
sudo mkswap /swapfile && sudo swapon /swapfile
echo '/swapfile none swap sw 0 0' | sudo tee -a /etc/fstab

On shared cPanel hosting this is your host’s department — skip it.

Add a restart watchdog

A cron job that checks the console answers, and restarts it if not. In cPanel → Cron Jobs, add this on a five-minute schedule (*/5 * * * *), with your own subdomain and application folder:

curl -sf -o /dev/null --max-time 20 https://vault-k7x93q.yourdomain.com/ || touch ~/gwsbackup/tmp/restart.txt

If the console ever stops answering, Passenger restarts it on the next request. On a plain VPS without Passenger, replace the touch with your service manager’s restart command, e.g. systemctl restart gwsbackup.

Updating an existing installation

Updates are one command, and your database is backed up automatically first:

  1. Download the latest release from this site.
  2. Upload the new -app.zip and its matching -installer.php into your existing application root (the folder containing gws-backup.db).
  3. Run:
cd ~/gwsbackup
php gwsbackup-cpanel-0.9701-installer.php

The script backs up all your databases to db_backups/ first, then swaps in the new build. Your data, licence and settings are untouched. Finally, restart the app.

Once you've confirmed an update is stable, delete older archives from db_backups/ — they count against your hosting quota.

Files you must protect

Inside your application root, treat these as crown jewels and keep your own offline copies:

Migrating servers? Stop the app first, then move the whole application folder and keep the same .env. Copy every database file together with its -wal and -shm companions — never a .db on its own. And your key may only be live on one installation at a time — retire the old server when the new one goes live.

What we can and cannot do for you

We have no access to your server. GWS Backup is self-hosted — it runs on your hosting account, writing to storage you own. We cannot see it or log into it.

Troubleshooting

Still stuck? Check the FAQ — it's searchable — or use the contact form (allow 1–2 days for free-edition support).