01 — What gets backed up

Complete coverage of a Google Workspace account, not just the inbox.

Gmail

Every message, indexed and restorable individually — including labels.

Google Drive (My Drive)

All files, with the original folder tree recorded so restores rebuild it exactly.

Shared Drives

Full shared-drive backup with per-drive tracking and containment on restore.

Calendars & Contacts

Backed up alongside mail and files; calendar restores update rather than duplicate events.

Google-native files

Docs, Sheets and Slides are exported to Office formats; if Google refuses an export, a PDF fallback runs, then a metadata record — nothing is silently skipped.

Workspace settings scopes

Data-retention features capture Gmail settings where granted, and the app tells you exactly which scopes it needs.

02 — The backup engine

Built for the realities of Google's API: quotas, rate limits and very large first runs.

Incremental by design

After the first full run, only changed files and new mail move. Unchanged data is never re-downloaded or re-uploaded — including files that were merely moved between folders.

Moved files tracked free

Google doesn't change a file's modified time when it moves. GWS Backup notices anyway and updates the recorded path without re-transferring a byte.

Parallel backup bots

Concurrent workers per data type, tuned to stay politely inside Google's rate limits — watch them live on the monitor.

Quota-aware "Parked" state

When Google's daily quota hits, the run parks cleanly within seconds — a distinct amber status, never a fake success — and the next run continues where it left off.

Retries with backoff

Every network call gets exponential backoff, Retry-After handling and 429/5xx retries.

Instant cancellation

Cancelling a run tears down in-flight connections immediately via AbortController — no zombie threads, no leaked memory, status recorded honestly as cancelled.

Auto-recovery

A health watcher spots stalled runs and resumes them incrementally — inheriting the previous run's progress rather than starting over.

Shield folders

Mark folders as preserved so retention policies never touch them, on every destination type.

03 — Storage destinations & migration

Your storage, your rules — and changing your mind is safe.

Four destination types

Google Drive, local disk / NAS, Amazon S3, and Azure Blob storage — all first-class citizens for both backup and restore.

Validated before trusted

A new destination is probed with real read, write and delete tests before a single backup is pointed at it.

Non-destructive migration

Switch destinations (say, Drive to S3) and the old one is frozen as a restore-only archive — everything ever backed up stays findable and restorable.

Original folder structure everywhere

Every destination records where each file lived, so a restore rebuilds the real folder tree — not a flat dump at the root.

Storage forecasting

The console predicts storage needs for the year ahead from real growth trends.

Backfill tooling

Utility scripts upgrade historic backups in place — recording folder paths for old rows without re-transferring data.

04 — Restore & recovery

Backups are only as good as the restore. This is where the obsession shows.

Restore anything

A whole workspace, one account, one folder, or a single email or file from the File Explorer.

5-step Recovery Wizard

Three dedicated modes — Disaster Recovery, Point-in-Time Rollback, Migration/Clone — with pre-flight destination checks and a type-RESTORE confirmation gate.

Point-in-time rollback

Backups behave like version control: ransomware-encrypted files can be rolled back to their pre-encryption originals.

Restore to a different user

Recover an absent employee's mail or files straight into a colleague's account — no password resets, no 2FA workarounds.

Everything labelled

Cross-account restores are tagged automatically — a Restored/<source> Gmail label, name prefixes on Drive files — so restored data is easy to find and tidy up.

Contained, never scattered

Cross-account and shared-drive restores rebuild inside a clearly named container folder; anything whose original location was never recorded is quarantined in Unfiled/ instead of littering the drive root.

Resumable restores

An interrupted restore continues where it stopped — a per-item ledger means nothing already restored is duplicated.

Quota-aware, cancellable

Restores park on daily quota just like backups, retry transient errors with backoff, and can be stopped instantly mid-run.

Honest error reporting

Every restore error is kept, listed with file and timestamp, downloadable as a client-ready report — and raw Google errors are translated into plain English.

Completion you can see

Explicit confirmation banners for every restore — single item, batch or bulk — plus a live progress banner that survives navigation and reattaches on page load.

05 — Scheduling & automation

High-frequency incremental schedules

Per-client scheduling with overlap detection and load-aware planning.

Data retention policies

Custom compliance policies tuned to your country's data-protection law, per client.

Self-maintaining database

Scheduled optimisation compacts the app's own database — with a safety backup taken first, deep housekeeping of old rows, and scheduling that avoids your backup windows.

Startup healing

Jobs orphaned by a crash or restart are detected and closed out honestly on boot — nothing spins forever.

06 — Built for MSPs

Multi-workspace management

Any number of Google Workspace domains from one interface, each with its own schedule, retention and destination.

Archive before delete

Clients can be archived with a retention countdown before permanent deletion — with an Archive Hub to restore or force-delete, and duplicate-client detection on the way in.

Roles & team accounts

Separate roles for administration and restore operation, with 2FA login security.

Workspace admin tools

Everyday domain admin tasks handled inside GWS Backup itself.

Deep investigations

Search indexed backups across every client in seconds — read emails in basic form for investigations, without downloading an archive.

Branded reporting

Custom-branded reports with stats, charts and tables — exportable to PDF or Word, evidence-grade for compliance, and genuinely engaging for clients.

Full audit trail

Every action is audited and reportable — prove to clients that everything is backed up, restored, and handled properly.

Heartbeat API coming

Read-only status endpoints secured by API key, feeding a companion mobile app — check backup health from your phone.

07 — Linux server backup

The Enterprise edition also protects the servers your clients run on.

Account & database backup over SSH

Full-server, granular, or databases-only scopes — MySQL/MariaDB dumps taken per table, safely, with a manifest of what was captured.

Automated database restore

A guided wizard restores whole databases or individual tables over SSH — no database ports exposed, type-RESTORE confirmation before anything runs.

Non-destructive schedule editing

Change a server's backup schedule without touching its identity or history.

08 — Honesty, by design

The feature the whole product is built around.

Zero silent failures

A run is only reported successful when it truly finished. Stopped, parked, partial and cancelled runs say exactly that — with the real error, in plain English.

Live monitor

Watch every email and file transfer in real time. Nothing is hidden behind a spinner.

Truthful statuses everywhere

Distinct, accurate states — running, parked (quota), cancelled, partial, failed, completed — on every screen, every report, every badge.

Plain-English errors

Raw Google API errors are rewritten as actionable messages, with the original preserved for support.

09 — Deployment, editions & licensing

Zero-config Linux & cPanel

A standalone .zip — drop it into cPanel or any Linux VPS and run.

Native Windows installer

A standard .exe that sets up everything, including background services.

Official Docker support

A pre-configured Docker Compose file for instant, isolated deployment on any OS.

Runs as a background service

Installs run invisibly as a service and survive reboots.

Two editions, both free

Enterprise for organisations and MSPs (available now); Family for personal Google accounts (in final development).

Simple licensing

Free licence keys issued on registration — one key, one running installation. Supporter Keys ♥ for donors remove the in-app supporter reminder.

Lightweight

Roughly 50MB of RAM per client workspace — it runs happily on modest hardware.

In-place updates

A guided update path that backs up the app's own database before every upgrade.

That's the honest state of the software today. For what's next — the onboarding tour, the Family Edition, the companion mobile app — see the roadmap. For how it all behaves in practice, the FAQ answers the questions everyone asks.

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